Terms and Conditions of Sale and Use

Welcome to Kera

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
(updated Feb. 2024)

Terms of Use

The terms and conditions below are applicable to Kera brand, associated Inc’s and its subsidiaries’ (collectively “Kera” or “we”, “us”, or “our”), including the website located at www.kera-organics.com, (including any versions optimized for viewing on a wireless or any and all devices) all e-mails published or distributed by Kera; and all other interactive features and communications provided by Kera, however accessed and/or used, that are operated by us, made available by us, or produced and maintained by Kera (the “Site”).

This Website Terms of Use (“terms and conditions” or “Policy”) is an agreement between Kera brand and the user (“you,” “your,” or “user”), and sets forth the legal terms and conditions governing your use of the e-commerce Site on all devices, and purchase/or use of our goods and services.

Your use of the Site, and use of information, data, text, software, images, sounds or other materials contained therein confirms your unconditional acceptance and assent to be bound by this term and conditions and is subject to your continued compliance with the terms and conditions of this Policy.

Furthermore, you agree that to indemnify, compensate, and hold harmless, Kera from any claims, damages, losses, liabilities, costs, and expenses, including attorneys’ fees, resulting from your use or misuse of the Site in violation of this Policy.

YOUR USE OF THE SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THESE TERMS AND CONDITIONS. Please refrain from using the SITE if you do not accept these terms and conditions.

Website contents

All Site content, including without limitation, all text, graphics, images, or code are the property of Kera or are controlled or licensed to Kera, and protected under applicable copyright, or trademark laws. You may not, without our prior written permission, use marks, images, copies, illustrations, designs, photographs, video clips, or frame or mirror any material contained on the Site on any other server. The unauthorized use of any such material on any other website or computer environment is expressly prohibited.

By sharing, submitting or uploading any of your data (including without limitation photographs, images, likeness, video, music, art, or comments) to our Site, or our social media channels, you grant Kera a worldwide, non-exclusive, royalty-free, sub-licensable and transferrable license to use, reproduce, prepare derivative works of, and display your data in any legal manner.

Availability of the Site

Kera will use reasonable efforts to make the Site available at all times. However, you acknowledge the Site are provided over the internet and other networks and so the quality be affected by factors outside our control, therefore we are not liable whatsoever for unavailability of the Site, or any difficulty or inability to download or access content or any other communication system failure which may result in the Site being unavailable.

Eligibility (age)

You represent and warrant that you are the age of majority in your jurisdiction or older, or if you are under the age of majority, you are at least the age of thirteen (13) and are accessing the Site, with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this Policy. Certain features on the Site (including, but not limited to, user registration) and certain offerings may be subject to heightened age and/or other eligibility requirements.

Sales Terms and Conditions

Terms of sales

These terms apply to you and your purchase of any products through the Site. These terms are subject to change without prior written notice at any time in our sole discretion. By placing an order for products through the Site, you agree to be bound by and accept the terms and conditions in effect at the time of such order.

Acceptance of order

Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all the information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly process your order.

Purchases and product pricing

All billing and other information submitted to the Site must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms of Use, and, if you are an Associate or Brand Partner, may also be a breach of the related Agreement(s). By completing the checkout process you agree to accept and to pay for the product(s) or service(s) requested. You represent and warrant that you have the legal right to use any accepted credit card or other payment means used to complete any transaction.

If a product is listed at an incorrect price or with incorrect information, Kera may refuse or cancel any orders placed for the product. Kera has the right to refuse or cancel any such orders whether or not the order has been confirmed and the user’s credit card charged. Kera may refuse or cancel any order for any reason. If your credit card has already been charged for the purchase and your order is canceled, Kera will promptly issue a credit to your credit card account in the amount of the charge.

Kera strives for accuracy in all product information and descriptions. However, Kera does not warrant that any product description or other content on the Site is accurate, complete, reliable, current, or error free. If you find a product is not as described, we ask that you contact us by email to proceed with Kera’s no return needed remedy.

Kera reserves the right, with or without prior notice, at any time (i) to impose conditions on the honoring of any coupon, coupon code, promotional code, or other promotion, (ii) change a product description or price, (iii) limit the availability of any product or service, (iv) refuse to provide any User or customer with any services.

Availability of product

All items are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.

Payment terms

You agree to pay all charges incurred by you via payment card (or other applicable payment mechanism) at the amounts in effect when such charges are incurred. You must provide us with a valid credit or debit card (Visa, MasterCard, or any other accepted issuer) or use any other payment or financial mechanism specified by us (“Payment Provider”) as a condition to making any payments. Your Payment Provider agreement (e.g., cardholder agreement, or terms of use) governs your use of the payment mechanism, and you must refer to that agreement (not this Agreement) to determine your rights and liabilities with respect to the Payment Provider. By providing us with your payment information, you agree that we and any of our third-party payment processors are authorized to immediately debit or credit your account for all applicable fees and charges and that no additional notice or consent is required. You agree to immediately notify us of any change in your payment and financial information. We reserve the right at any time to change prices and billing methods. All information that you provide to us, or our third-party payment processors must be accurate, current and complete. You will also be responsible for paying any applicable taxes relating to payments that you make.

Shipping

All shipping charges are your responsibility, unless waived by Kera. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice. Title to products passes from Kera to you upon delivery.

Kera uses third parties to ship orders. Kera does not guarantee delivery of any orders on a certain delivery date or time frame. Any shipping or tracking information is provided for convenience only. Kera is not responsible for lost, misplaced, damaged, or delayed shipments.

After sales policy

When you shop with Kera, we want you to be completely satisfied. No returns needed. If we shipped the wrong item by mistake. We refund to original method of payment at the time of purchase or send replacements, this only after receiving notification by email from the User and/or original purchaser to authorize and/or process the new order. Replacements are issued if the correct item is currently in stock then we will be glad to ship it. If the item has been discontinued and/or is a seasonal or limited-edition product, we will be happy to issue a refund for the purchase price instead.

Product Disclaimer

Kera organic products are safe and of high quality however we are not responsible, liable or accountable for the misuse and/or disposal of our products. Our products are intended solely for external use and are strictly none-edible for consumption.  Usage of our product is highly recommended to be followed. Kera is not liable or responsible for any reaction or usage of our products that may cause allergies, wellbeing or any health-related concerns when using our products.

Attention! Keep caution :

  • Non-edible products
  • Stay out of reach for children 6 years and under
  • May contain products that give or create allergic reactions.
  • Please consult a physician whenever deemed necessary.